AUTO LIFT LLC

739 N Harvard Ave, Villa Park, IL 60181, United States

+1 (224) 476-0254  |  contact@carlet.shop  |  https://carlet.shop

RETURN & REFUND POLICY

Effective Date: May 10, 2026

At Auto Lift LLC, we prioritize your satisfaction and strive to make your shopping experience seamless. Please carefully review our Return & Refund Policy below.

SECTION 1 – RETURN PERIOD

30-Day Return Window: You have 30 days from the date of receiving your item to initiate a return.

Returns requested after 30 days of delivery will not be accepted. We encourage you to inspect your order as soon as it arrives.

SECTION 2 – ELIGIBILITY CRITERIA

To be eligible for a return, the following conditions must be met:

  • The item must be in the same condition as received — unworn or unused, with tags attached.
  • The item must be in its original packaging.
  • A valid receipt or proof of purchase is required.

Items that do not meet these conditions will not be accepted for return.

SECTION 3 – HOW TO INITIATE A RETURN

To initiate a return, please contact us at contact@carlet.shop before sending any item back.

  • Once your return request is accepted, we will provide you with a return shipping label and detailed instructions on how and where to send your package.
  • Items returned without prior authorization will not be accepted.

SECTION 4 – DAMAGES AND ISSUES

Please inspect your order upon receipt. If you notice any of the following, contact us immediately:

  • The item is defective or damaged.
  • You received the wrong item.

We will promptly evaluate the issue and work towards a resolution at no additional cost to you.

SECTION 5 – EXCHANGES

We do not process direct exchanges. For a quick exchange, please follow these steps:

  • Initiate and complete a return for the original item following the steps in Section 3.
  • Once the return is accepted, place a separate order for the replacement item on our website.

This ensures the fastest possible processing time for your new item.

SECTION 6 – REFUNDS

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed automatically to your original payment method.
  • Please allow 8 to 21 business days for your bank or credit card company to process and post the refund to your account.
  • If more than 21 days have passed and you have not received your refund, please contact us at contact@carlet.shop.

SECTION 7 – NON-RETURNABLE ITEMS

The following items are not eligible for return or refund:

  • Items returned without prior authorization.
  • Items not in their original condition (used, worn, or missing tags/packaging).
  • Items returned after the 30-day return period.

CONTACT US

For any questions or concerns regarding our Return & Refund Policy, please do not hesitate to reach out. We are here to assist you throughout the process.

Website: https://carlet.shop

Auto Lift LLC

739 N Harvard Ave, Villa Park, IL 60181, United States

Phone: +1 (224) 476-0254

Email: contact@carlet.shop